Reviewed by Marcus Hale · Last reviewed August 24, 2026
Written by
Marcus Hale Appliance Repair Content SpecialistPublished August 18, 2026Updated August 24, 2026Technically reviewed August 24, 2026
Error code28
ApplianceRefrigerator
Affected model seriesrefrigerator-activesmart
Quick answer
the ice-maker water-solenoid current reading higher than expected
Model compatibility: DCS reuses codes across series and model years, so 28 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
the ice-maker water-solenoid current reading higher than expected
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your DCS appliance?
Book a specialist visit for a clear estimate and approval before any repair.
It indicates the ice-maker water-solenoid current reading higher than expected. The code identifies the system that needs attention, but it does not prove that one specific part must be replaced.
A single controlled restart is reasonable when the user guide permits it. If the message returns, repeated resets will not correct an underlying component, wiring, installation, or control issue.
If the code remains after the safe checks above, or the appliance cannot operate normally, professional diagnosis is recommended.
References
Sources & references
DCS Refrigerator Error Codes + RF201A/ActiveSmart service documentation
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